Hotel Receptionist

The Burj Al Jawad Hotel announces its need for receptionists of both genders to join the work team, provided that the applicant has previous experience in hotel reception or the hospitality sector. Tasks and Responsibilities: * Receiving guests, welcoming them, and providing necessary information upon arrival and departure. * Efficiently and professionally executing check-in and check-out procedures. * Handling phone calls and guest inquiries. * Providing information about hotel services and available facilities. * Managing reservations and updating guest data on the hotel system. * Preparing and following up on invoices and processing payments and financial transactions. * Maintaining the appearance and organization of the reception area in accordance with hotel standards. * Coordinating and cooperating with various hotel departments to ensure guest needs are met. * Professionally handling guest feedback and complaints and working to resolve them. Requirements and Qualifications: * Previous experience in hotel reception is a prerequisite. * University degree. * Proficiency in Arabic and English, spoken and written. * Excellent communication and customer service skills. * Ability to work under pressure and in shifts. * Ability to work within a team and deal professionally with guests. * Good computer skills, especially Word and Excel. * Experience using reservation systems. * Attention to detail, presentable appearance, and professional conduct. * Iraqi nationality, and preferably the applicant should be a resident of areas close to the hotel. Interested candidates should send their CV via WhatsApp to the number: 07510525110 We welcome distinguished talents and experiences from both genders.