Registration and Customer Service Department Officer

Linguaskill Training and Development Company announces the availability of 4 job opportunities for the position of Registration and Customer Service Department Officer. Responsibilities: Receiving applicants and trainees, responding to inquiries, explaining programs and prices, conducting placement tests, following up on registration, payment, and renewal, updating data, coordinating schedules and trainers, following up on lectures, complaints, and surveys, and preparing operational reports. Workload: The employee deals with approximately 60 applicants daily through various communication channels, therefore the job requires quick response, high accuracy, strong organizational skills, and the ability to handle work pressure. Requirements by priority: 1. Proficiency in formal scientific Arabic and the ability to explain training programs clearly, accurately, and persuasively. 2. High eloquence in speech and good customer interaction in person, by phone, and electronically. 3. Strong and confident personality with the ability to manage conversations and handle situations professionally. 4. High ability to withstand work pressure and deal with a large number of daily applicants while maintaining communication quality. 5. Ability for rapid learning, continuous professional development, and growth. 6. Acceptance of continuous feedback, evaluations, and guidance, and practical response to improve performance. 7. Full commitment to management instructions, policies, procedures, and approved work mechanisms. 8. Very high accuracy in documentation, data entry, information transfer, and detail follow-up. 9. Strong skills in organization, follow-up, and managing multiple tasks simultaneously. 10. Ability to communicate in English with applicants and trainees. 11. Good appearance and attention to professional presentation suitable for customer reception. 12. Proficiency in using computers and basic work software. 13. The applicant must not be currently employed or studying. 14. Positions are available for males and females, and no specific university major is required. Salary: 800,000 Iraqi Dinars per month + performance and productivity-based incentives. Available working hours: • Morning: 10:00 AM – 6:00 PM. • Split: 12:00 PM – 8:00 PM. • Evening: 3:00 PM – 11:00 PM. • 6 working days per week. Contract: Annual. Location: Baghdad – Zayouna. Work nature: Fully in-person from the company headquarters.