مجموعة الجوادين
Customer Service Employee (Call Center)
بغدادFull Time16 days ago
Salary
Salary TBD
6 days remaining
Required Skills
معلومات عن الإطارات والبطاريات وخدمات السياراتمهارات التواصل والتعامل مع العملاءاستخدام الحاسوب والبرامج الأساسيةتسجيل بيانات العملاء والاستفسارات ومتابعتهاالالتزام بالمواعيد وتحمل ضغط العمل
Job Description
Al Jawadain Group Company announces its need for a Customer Service Employee (Call Center) to work at the tire and battery service center in the Al-Khudra branch.
Qualifications and Basic Requirements:
Must reside in Al-Khudra district or its nearby areas exclusively.
Possess good and sufficient knowledge of tires, batteries, and car services.
Previous experience in a similar role with car companies or car maintenance centers is preferred.
Possess good communication and customer interaction skills.
Polite in speech, presentable, and good at dealing with others.
Quick learner and capable of absorbing product and service information.
Ability to use a computer and basic software.
Ability to accurately record customer data, inquiries, and follow up on them.
Punctuality and ability to handle work pressure.
Ability to work within a team and cooperate with sales and technical departments.
Seriousness, commitment, and desire for career development.
Working Hours:
Evening shift from 4:00 PM to 11:00 PM.
Important Note:
The accepted employee will undergo a one-month training period at the company headquarters in Karrada – Mashan Complex, and after completing the training period, will move to work at the Al-Khudra branch.
Interested candidates should send their CV to the email address:
hr@aljawadengroup.com