Social Media and Customer Service Employee

Al-Sadiq Company announces its need for an employee to work within its team in the field of managing social media pages and following up with customers. Tasks and Responsibilities: Responding to customer messages and inquiries via Facebook, Instagram, and TikTok pages. Following up with customers and communicating with them in a professional and polite manner. Transferring customers interested in purchasing to the sales department and following up on their orders. Providing clear and quick answers that reflect a positive image of the company. Continuously monitoring messages and comments and not neglecting customer inquiries. Possibility of assigning promotional and advertising tasks through the same pages in the future, depending on competence and performance level. Required Conditions: The applicant must be male and have experience in managing social media pages. Proficient in responding to messages and dealing with customers. Possesses politeness, good communication skills, and the ability to persuade. Quick to respond and accurate in transferring customer information to the sales department. Committed to working hours and responsible for monitoring the pages. Experience in e-marketing and promotion via social media platforms is an added advantage. Job Details: Monthly Salary: 600,000 Iraqi Dinars. Working Hours: From 7:00 AM to 5:00 PM. Work Address: Baghdad – Jamila, near Muzaffar Square. To Apply: Please contact Al-Sadiq Company management.