Customer Service Employee

Al Warda Hypermarket announces a vacancy for a Customer Service Employee to join the team. Job Responsibilities: - Receiving and serving customers and responding to their inquiries. - Working as a Call Center and following up on customer calls. - Following up on returns and exchanges with customers. - Receiving and following up on customer orders. - Monitoring WhatsApp messages and social media. - Following up on employee discounts. - Conducting surveys and gathering customer opinions and feedback. - Following up on complaints and coordinating with relevant departments. Requirements: - Females only. - Previous experience in customer service or Call Center. - Good communication and customer handling skills. - Politeness and good appearance. - Ability to use a computer and social media. - Ability to work in a team and handle work pressure. Work Location: Third Branch – Palestine Street Training Period: - Paid training period. - Training location: Second Branch – Karrada / Intersection of the Upper Exchange. - After completing training, work will be at the Third Branch – Palestine Street. Working Hours: Evening | 4:00 PM – 12:30 AM Salary: 600,000 – 700,000 Iraqi Dinars depending on experience and competence.