Customer & Vendor Support Agent

Respond to customer and vendor inquiries. Follow up on orders and resolve related issues. Communicate with vendors and update order statuses. Provide support via calls and messages. Record cases and escalate issues to the relevant department. Requirements: Excellent communication and customer service skills. Proficiency in using computers and Microsoft Office programs. Ability to organize, follow up, and work within a team. Ability to withstand work pressure and quickly resolve issues. Previous experience in customer service or e-commerce is preferred. Work location: Baghdad, Yarmouk