Pickup Delegates Supervisor

Prime for Fast Delivery Company - Baghdad, Al-Dhalal Street announces its need for a Pickup Delegates Supervisor to join the team. Responsibilities: • Manage and distribute tasks of the delegate team, monitoring their attendance and performance. • Follow up on all pickup requests and ensure their completion within the specified time. • Prepare pickup schedules and reassign tasks when needed. • Coordinate between merchants, delegates, support, and the warehouse. • Handle problems, complaints, and emergency situations. • Good knowledge of Baghdad's areas and streets, choosing the best routes. • Use the company system, track shipments, and prepare daily reports. • Proficiency in Excel is a significant advantage. • Take responsibility and make quick decisions during delays or absences. Performance Indicators: • Percentage of pickups completed on time. • Number of unreceived orders and errors. • Delegate productivity and commitment. • Merchant complaints and speed of problem resolution. Salary between 700,000 - 800,000 IQD, depending on experience. Working hours from 4 PM to 3 AM.