sales officer

Identify prospective merchants and reach decision-makers through calls, visits, and meetings. Understand merchants’ needs and challenges, and present suitable company services and solutions. Present offers and negotiate pricing and terms within company policies and assigned authority. Follow up from initial contact through registration and the first pickup, ensuring merchants begin using the service. Build lasting merchant relationships and follow up on declining shipment volumes or inactive accounts. Coordinate with relevant departments to follow up on merchant issues and escalate cases requiring intervention. Maintain accurate CRM records of calls, opportunities, follow-up outcomes, and next steps. Achieve agreed sales targets and provide regular reports on results and challenges. Requirements: Strong communication, persuasion, negotiation, and objection-handling skills. Ability to listen, understand customer needs, and build professional relationships. Good organization, time management, and consistent follow-up. Ability to work toward clear targets and track performance indicators. Proficiency in basic computer tools and Excel or Google Sheets, with a willingness to use CRM systems. Previous sales experience is preferred, particularly in delivery, logistics, or working with merchants and online stores.