Network Engineer

Orient Telecom is looking for a motivated Network Engineer to join our Network Operation & Technical Service team. Requirements: - Bachelor’s degree in Computer Engineering, Network Engineering, Telecommunications, or a related field. - CCNA & MTCNA certifications. - Minimum 1 year of experience in Networking / Technical Support, preferably in an ISP environment. - Good knowledge of Cisco & MikroTik devices. - Good understanding of VLAN, Routing, OSPF, NAT & VPN. - Experience with network monitoring tools, preferably PRTG. - Ability to troubleshoot and maintain customer network equipment and services. - Ability to provide technical support for Enterprise, B2B & B2G customers. - Good communication and customer-handling skills. - Willingness to visit customer sites when required. - Willingness to work according to a Rotation / Shift system. - Full-time availability. Key Responsibilities: - Monitor network devices and services through PRTG. - Handle and troubleshoot customer network issues. - Maintain and configure Cisco & MikroTik equipment. - Provide technical support to Enterprise and Government customers. - Follow up on technical incidents and customer requests. - Perform field support and on-site troubleshooting when required. Location: Baghdad, Iraq - Karada Position: Network Operation & Technical Service Engineer